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Is a fee refundable? (refund policy)
Is a fee refundable? (refund policy)

Refund policy

Updated over a week ago

We do not provide bonuses by refunding the subscription fee with the first payout share.

However, with the custom option, you can set up the account to receive up to a 100% payout share.


Refund policy:

Once you begin trading your E8 Classic, E8 Track, E8 one, and E8 Pro evaluation you are not eligible for a refund. If you wish to receive a refund before taking any trades on your account, simply contact us and we will process a refund. However, refunds are not eligible after the earlier of (a) 30 days from the date of initial purchase or (b) the date the trader first executed a trade on the account.



Also, it is important to note that there is no maximum trading days or time limit, however, after 90 days of inactivity, the account is disabled and there is no entitlement to a refund.
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To avoid this deactivation, you need to place at least one trade in this period. This applies also to newly purchased accounts on which you did not place any trade.

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